These days phone companies use modern telephone switches that can do a lot more than simply route a call to its destination phone number. Because a modern switch is a computer, it can be programmed to fulfil the same functions as a dedicated stand alone private branch exchange (pbx).

1. The main advantage is that you enjoy the functionality of a business phone system whilst all the problems of housing, maintenance and upgrades remain the responsibility of the phone company.
2. If you don't have enough incoming phone lines to handle a short term surge in traffic (for example during an advertising campaign), the virtual phone system will queue the calls for you.
3. The virtual business phone system can provide you with additional phone numbers enabling you to easily track advertising response.

The Adcall Virtual Switchboard offers one 0844 prefix access number absolutely free. Additional numbers can be rented for £2.99 per month. There is nothing else to pay for the basic service.

1. You can instantly reconfigure your virtual switchboard from a web interface that also provides call statistics.
2. You may route calls to up to five UK 01 or 02 land lines or UK 07 mobile numbers either sequentially or load balanced. The latter is useful if you wish to spread calls evenly to your colleagues or a call centre.
3. Callers are queued and optionally told their queue place.
4. Callers are played music-on-hold and you may choose from eleven music selections.
5. Your callers hear a standard greeting or you may record your own.
6. You may select the period before asking callers to leave a voicemail message.
7. Voicemail messages are sent to you by e-mail as sound file attachments that can be played on your computer.
8. You may optionally have missed-call alerts sent to you by SMS. You may purchase SMS credits for between 7p and 10p each depending on quantity.
9. You may set your office hours outside which callers can hear an out-of-hours announcement and optionally be asked to leave a voicemail message.
10. The “whisper” feature optionally tells you the source of the call before you speak to the caller. For example, “You have a call for sales” or “You have a call from Yellow Pages”.
11. If callers hang up without leaving a message, their phone number will be e-mailed to you.

You may test the Adcall Virtual Switchboard at no cost:

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Free Internet Explore toolbar that provides immediate access to essential business phone services including cheap International phone calls and International toll free and local virtual phone numbers.:

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